Your privacy is important to Market Reach Express

Your privacy is important to us. This statement outlines Market Reach Express policy on how we manage the personal information we hold about our customers and others. It applies to all operations within Market Reach Express in Australia, including visitors to our website.

It is the policy of Market Reach Express to respect the confidentiality of information and the privacy of individuals. Market Reach Express?s bound by the National Privacy Principles contained in the Privacy Act 1988 (as amended) in Australia.

The Market Reach Express Privacy Policy will be reviewed from time to time to take account of new laws and technology, changes to our operations and practices and to make sure it remains appropriate to the changing environment. Any information we hold will be governed by the most current version of the Market Reach Express Privacy Policy.

We will use our best efforts to ensure that the information you submit to us remains private, and is used only for the purpose you agree to. This document reflects our commitment to you.
The Market Reach Express Privacy Policy is based on transparency

We are committed to being open about how we use personal information.

Where our documents ask for personal information, we will generally state the purpose for its use and to whom it may be disclosed.

Type of personal information held by Market Reach Express

Personal information that we collect and hold usually falls into the following categories:

Personal information submitted and obtained from each person seeking to download reports or information from our website or to obtain further information from us.
In general, we gather information about all our website users collectively, such as what areas users visit more frequently and what services users access the most. We only use such data anonymously and in the aggregate. This information helps us determine what is most beneficial for our users, and how we can continually create a better overall website experience for you.

Your personal information collected on the MarketReachExpress.com.au website

In some instances we may need specific information about you, such as name, address, email address, telephone number, etc. We may collect this information if you download a report or make an inquiry off our website.

Purposes for which we hold personal information

We primarily hold personal information for the following:

Marketing ? to inform you of events, services and other product information that you may find relevant.
Sensitive Information (Australia only)

Sensitive information is a special category of personal information under the Australian Privacy Act 1988. It is information or opinion about you, including membership of a professional or trade association or membership of a trade union; criminal record; health or disability, etc.

As outlined in the Australian Privacy Act, sensitive information, can, in most cases, only be disclosed with your consent.

Disclosures

We may disclose your personal information for the purposes for which it is primarily held or for a related secondary purpose and in some cases we may only disclose information with your consent.

We do not disclose information about your individual visits to Market Reach Expresss? website, or personal information that you provide, such as your name, address, email address, telephone number etc, to any outside parties, except when we believe we are under a lawful duty of care to do so.

Management of personal information

At Market Reach Express, we train our staff to respect the confidentiality of customer information and the privacy of individuals. Market Reach Express regards breaches of your privacy very seriously and any breach will result in disciplinary action being taken, dependent upon severity.

Market Reach Express has appointed a Privacy Officer to ensure that our management of personal information is in accordance with this statement and the relevant Privacy Acts.

How do we store personal information?

Safeguarding the privacy of your information is important to us, whether you interact with us personally, by phone, mail, over the internet or other electronic medium. We hold personal information in? secure computer storage facilities, and take steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure.

How do we keep personal information accurate and up to date?

Market Reach Express endeavours to ensure that the personal information it holds is accurate and up to date. We realise that information changes frequently with changes of address and other personal circumstances.

Inquiries and complaints

You can make further inquiries or complaints about our Privacy Policy to our Privacy Officer:

Email Privacy Officer at: privacy@MarketReachExpress.com.au.

If you are not satisfied with our response to your complaint, in Australia you can contact the Office of the Federal Privacy Commissioner.

Access

We do refuse access if it would interfere with the privacy rights of other persons or if it breaches any confidentiality that attaches to that information.

To make a request to access your personal information, you will need to email the privacy officer.

You should also anticipate that it may take a little time to process your application for access as there may be a need to retrieve information from storage and review information in order to determine what information may be provided.

Changes to our Privacy Policy

If we make any changes to our Privacy Policy, we will post these changes on our website so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone. If, at any time, you have questions or concerns about our commitment to your privacy, please feel free to email our Privacy Officer at privacy@MarketReachExpress.com.au